Terms of Service
These Terms of Service govern your use of the Denvoratrix website and any services provided by Denvoratrix Ltd ("Denvoratrix"). By accessing or using our site or engaging our services you agree to these terms. Please read them carefully. If you do not agree with these terms, do not use the website or our services. Where we provide separate written service agreements, those agreements supplement these terms and will take precedence for the specific engagement. Effective date: 01 January 2026.
1. Scope and services
Denvoratrix provides advisory and professional services related to management communication, leader coaching, workshops, playbooks, and measurement. The website provides informational material and contact mechanisms to request proposals or schedule engagements. Where Denvoratrix agrees to deliver services, we will provide a written engagement agreement or proposal that describes the scope, deliverables, fees, timelines, and any client responsibilities. That agreement forms the contractual basis for the engagement between the client and Denvoratrix. These Terms of Service apply to the use of the website and to any services delivered by Denvoratrix where those services do not have a separate written contract that supersedes these terms. For clarity, any material provided on the website, including guides and templates, is provided for general informational purposes and does not constitute legal, financial, or professional advice tailored to your specific circumstances unless expressly agreed in writing.
2. User obligations and acceptable use
When using the website and any associated tools or services you agree to comply with all applicable laws and to use our services only for lawful and ethical purposes. You must not attempt to access restricted areas of the site, interfere with site operation, or submit content that infringes third-party rights, is abusive, defamatory, misleading, discriminatory, or otherwise unlawful. Clients engaging Denvoratrix for services agree to provide accurate information, cooperate in a timely manner, and make available required stakeholders and data to enable delivery of agreed services. Where client data is shared for the purposes of an engagement (for example, internal comms samples or stakeholder lists), the client warrants they have the authority to share that data and have complied with any necessary legal requirements, including obtaining required consents. Denvoratrix may suspend access to the site or services if misuse is detected or suspected and will notify the user when practical. Repeated or serious breaches may result in termination of access or services and potential legal action where appropriate.
3. Intellectual property and content
All content on the Denvoratrix website, including text, graphics, logos, templates, playbooks, images, and downloadable materials, is the intellectual property of Denvoratrix or its licensors, unless otherwise noted. You may use materials provided as part of a paid engagement in accordance with the terms of that engagement; such use is typically limited to internal business purposes by the client unless explicit license terms are agreed. Unauthorized copying, redistribution, public display, or commercial use of protected materials is prohibited unless a license is granted in writing. Clients and users retain ownership of their pre-existing intellectual property and any data they provide; Denvoratrix retains ownership of its methodologies, templates, and tools developed independently or delivered as part of an engagement unless the engagement agreement specifies a different arrangement. If you believe your intellectual property has been used improperly on our site, please contact us promptly with details so we can investigate and take appropriate steps.
4. Disclaimers, limitation of liability, and indemnity
To the fullest extent permitted by law, Denvoratrix provides the website and services on an "as is" and "as available" basis and disclaims all warranties, express or implied, including fitness for a particular purpose and non-infringement except where statutory rights cannot be excluded. While we aim to provide accurate and up-to-date information, we do not guarantee completeness or accuracy of content on the site. Our advisory services and templates are intended to support client decision-making but are not a substitute for legal, financial, or other professional advice tailored to the client’s circumstances. Except where prohibited by law, Denvoratrix’s total liability arising out of or in connection with the site or services (whether in contract, tort, negligence, or otherwise) is limited to the fees paid by the client for the specific services giving rise to the claim, or a nominal sum where no fees were paid. Neither party will be liable for indirect, incidental, special, or consequential losses including loss of profits, business interruption, or reputation, except for liability that cannot be excluded by law. Clients agree to indemnify and hold Denvoratrix harmless from third-party claims arising from client-provided content, misuse of materials, or breaches of these terms.
5. Termination, suspension and governing law
Denvoratrix may suspend or terminate access to the website or services where a user breaches these terms, engages in unlawful activity, or where continued access would create legal or security risk. Where an engagement agreement exists, termination provisions will be governed by that agreement. Suspension is typically used to protect systems or data while issues are investigated. These Terms of Service and any engagement agreements are governed by the laws of England and Wales. Disputes will, where possible, be resolved through good-faith discussions; if unresolved, parties may pursue remedies through courts of competent jurisdiction in England. Nothing in these terms limits statutory rights that cannot be excluded by law.
6. Changes to terms and contact information
Denvoratrix may update these Terms of Service occasionally to reflect changes in services, legal requirements, or business practices. When material changes occur we will post the updated terms and change the effective date at the top of this page. Continued use of the site after changes indicates acceptance of the updated terms where permitted by law. For questions about these Terms of Service, contact: Denvoratrix Ltd, 12 Parkside Avenue, Suite 4B, London, W1A 1AA, United Kingdom. Telephone: +44 20 7946 0958. Email: [email protected]. We aim to respond to enquiries within two business days. For privacy-related matters, please see our Privacy Policy at /privacy/.